Privacy Policy

Last Updated: May 2026

1. Introduction

PRIYA FINE INDIAN CUISINE LTD ("we", "us", "our") is committed to protecting the privacy and security of your personal data. This policy outlines how we collect, process, and store your data in compliance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 of the United Kingdom. Our registered office is located at Unit 3 Turfford Park Earlston TD4 6GZ.

2. Data Collection

We collect personal information that you provide to us directly when you interact with our website, including: - Identity Data: Name, username, or similar identifier. - Contact Data: Email address, telephone number, and delivery address. - Financial Data: Payment card details (processed via secure third-party gateways). - Transaction Data: Details about payments to and from you and other details of products and services you have purchased from us.

3. Legal Basis for Processing

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances: - Performance of a Contract: Where we need to perform the contract we are about to enter into or have entered into with you (e.g., delivering your food). - Legitimate Interests: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests. - Compliance with Legal Obligations: Where we need to comply with a legal or regulatory obligation in the United Kingdom.

4. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. By law, we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax purposes.

5. Your Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data: - Request access to your personal data. - Request correction of your personal data. - Request erasure of your personal data. - Object to processing of your personal data. - Request restriction of processing your personal data. - Request transfer of your personal data. - Right to withdraw consent.

6. Technical Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

7. International Transfers

While we are based in the United Kingdom, some of our third-party service providers (such as cloud hosting or email servers) may be based outside the UK. Whenever we transfer your personal data out of the UK, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented: - We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data. - Where we use certain service providers, we may use specific contracts approved for use in the UK which give personal data the same protection it has in the UK.